Fiber Internet Built for Smart Homes.
Ab Har TV Smart.. Har Ghar Fiber.. High-speed Fiber to the Home with OTT, IPTV and smart entertainment — backed by local engineers and WhatsApp-first support across Mira Road.
- Symmetric FTTH
- Bundled OTT pack
- IPTV with smart box
- Free local engineer support
Why Urban Net
Real fiber for real homes, run by people who actually pick up the phone.
Local on-ground support
Mira Road–first team that knows your building and society.
WhatsApp-first assistance
Raise issues and get answers without long IVR queues.
Smart TV / IPTV ready
IPTV and Android-box ready plans tuned for living rooms.
Flexible OTT/IPTV bundles
Pick Internet-only or add OTT, IPTV, or both.
Society broadband specialists
Building enablement, common-area Wi-Fi, society office plans.
Built locally, operated professionally
Enterprise tooling, local accountability.
Plans
A plan for every kind of home and society.
100 Mbps
100 Mbps · Internet + OTT + IPTV
1000 Mbps
Tell us how you use the internet
We'll suggest a starting point. Final availability is confirmed for your building.
Check availability in your building
Already live in many Mira Road buildings. Share your society and we'll confirm coverage, installation window and the best plan for your usage.
Smart Support. Real Local Assistance.
Urban Net customers get local WhatsApp support for billing, plans, complaints and service requests, along with network-level technical assistance through a 24×7 support helpline.
WhatsApp & local support
For billing, plans, complaints, service requests and account help.
Remote technical assistance
Troubleshooting through support channels, with a 24×7 network helpline for technical issues.
On-field engineers
Engineer visits till 7:00 PM. After 7 PM, physical visits are assigned to the next available working slot.
Your account, in your pocket
The Urban Net Customer Portal puts billing, support and referrals in one place.
Bring premium fiber to your society
FTTH for buildings, societies and gated communities — including building enablement, cabling, duct and shaft access, common-area Wi-Fi and society office broadband.
Smart Entertainment, on every TV
Turn any TV into a smart TV with the Urban Net IPTV / Android box — live TV, OTT apps, YouTube and family entertainment in one place.
First-time Android / IPTV box cost: ₹2,500.
Frequently asked
Where is Urban Net available?
We currently serve Mira Road buildings and societies. Check availability for your address.
Do I need to buy a router?
We provide a Wi-Fi router with a refundable deposit of ₹2,000. Complimentary offers may apply on eligible long-term plans.
Are OTT and IPTV available on every plan?
OTT and IPTV add-ons are available on plans of 100 Mbps and above. Netflix and Prime Video are not included by default.
What are your support timings?
Local WhatsApp support handles billing, plans, complaints and service requests. On-field engineer visits run till 7:00 PM, with after-hours issues scheduled for the next working slot. A 24×7 technical helpline is available at 022 62581800 for network-level technical assistance.
How fast is installation?
In most enabled buildings, installation is completed within 24–72 hours of confirmation.